Office Policies

Appointments

Appointments can be made by calling the office Monday through Friday from 9:00 AM-5:00PM. If you are not feeling well, every effort will be made to see you in the office within 24 hours. However, for all life threatening emergencies you are directed to immediately call 911.

PLEASE BRING A LIST OF ALL YOUR CURRENT MEDICATIONS TO EACH VISIT.

 

Prescription Refills

Please ask for prescription refills at your visit. Specify 30 day or 90 day fills. If a refill is needed in between visits, please ask your pharmacy to fax a refill request to our office or you may pick up a written prescription at our office within 48 hours of your call with the exception of weekends and holidays. We are unable to refill prescriptions on weekends and holidays. 

PLEASE BE AWARE WE ARE UNABLE TO REFILL PRESCRIPTIONS IF YOU HAVE NOT BEEN SEEN IN THE OFFICE IN THE LAST CALENDAR YEAR.

 

Telephone Calls

Please don’t hesitate to call the office during business hours with medical questions or concerns. Every effort is made to return calls by the end of the day.

 

Cancellation Policy

If you are unable to keep your scheduled appointment a 24 hour cancellation notice is required. Failure to cancel an appointment will result in a $25.00 charge and require a security deposit of $25.00 to reschedule.


Insurance & Fees

Insurance

We accept most major insurances. Please verify with your insurance company if a referral is required prior to your visit.

IF A REFERRAL IS NEEDED, PLEASE BRING A COPY OF THE APPROVAL TO YOUR VISIT.

Fees

Our fees for professional services are based on the established usual and customary charges. We will be happy to discuss with you any questions you may have regarding fees. If financial difficulties arise, please call our billing office to discuss assistance.

CO-PAYMENT IS REQUIRED AT THE TIME OF YOUR VISIT.